What information do we collect about you?
While using our services if an unexpected error occurs, we collect data (through third-party products) from your phone which is known as ‘Log Data.’ The collected data may include information like your IP address, the name of your device, operating system version, the time and date when the service is used, the configuration of the app when utilizing our Service, and the configuration of the application while utilizing our service and other such statistics.
Storage and security of your personal information
How will we use the information we collect from you?
You consent to Shobaik Lobaik collecting and using your personal information for processing and delivering the order/s placed on the Website and any other service provided through the application. In particular you expressly consent that Shobaik Lobaik may disclose your personal information, including your name, email address, physical address and telephone number to riders delivering your order, either employed by Shobaik Lobaik or by third parties providing delivery services to Shobaik Lobaik. You consent to Shobaik Lobaik using your personal information for advertising and direct marketing purposes in order to inform you about the Website and the goods and services it provides, or other matters that it believes will be of interest to you. Shobaik Lobaik may disclose your personal information, and you consent to the disclosure of your personal information, to: • other entities within the Shobaik Lobaik group of companies; and • third parties engaged by Shobaik Lobaik or other members of the Shobaik Lobaik group to perform functions or provide products and services on our behalf such as processing payments, mail outs, debt collection, research, statistical information, marketing and direct or indirect advertising If you would like to unsubscribe from receiving direct marketing communications from Shobaik Lobaik or do not want us to share your personal information with other parties, please e-mail us at WeCare@shobaiklobaik.com or follow the steps to unsubscribe which are presented in every communication you receive from us, requesting your personal information be removed from our mailing list. We will use reasonable endeavours to comply with your request within a reasonable period of receipt of your request. Please note that the withdrawal of any authorisations for processing of your personal information by third parties may result in us not being able to provide you with any services. Shobaik Lobaik reserves the right to disclose your personal information if it is required or authorised to do so by law, or, if it is reasonably necessary in its opinion to protect the rights or property of Shobaik Lobaik or any third party, or to avoid injury to any person. If the Shobaik Lobaik business is sold or merges with another entity then some or all of your personal information may be passed to a third party.
Access to your information
Shobaik Lobaik will use all reasonable endeavours to keep personal information it holds accurate, complete, up-to-date, relevant and not misleading. Please contact us if you would like to access the personal information Shobaik Lobaik holds about you. We will use reasonable endeavours to provide a complete list of your personal information within a reasonable period of receipt of your request. Please email us if you would like to receive a copy of this information – WeCare@shobaiklobaik.com. You may contact us to correct any of your personal information that is inaccurate, incomplete or out-of-date, or to request that your personal information be deleted. We will use reasonable endeavours to correct or delete your personal information as requested within a reasonable period of receipt of your request. Deletion of your account with Shobaik Lobaik will not automatically delete the personal information held about you. If you would like Shobaik Lobaik to delete all personal information together with the deletion of your account, please follow the steps mentioned-above. Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services. If applicable, any legal requirement on us to maintain certain records of your personal information shall prevail over any of your requests. We may require you to prove your identity before providing you with copies of your personal information.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to WeCare@shobaiklobaik.com